Privacy Policy
Last updated: 16 October 2026
1. Introduction
Visit Tambora provides information about Mount Tambora, trekking experiences, local tourism, accommodation and travel in the Tambora region of Sumbawa, Indonesia.
We respect your privacy and aim to handle personal information responsibly when you visit our website at https://visittambora.com.
2. Information We May Collect
Depending on how you contact us, we may receive information such as your name, email address, telephone or WhatsApp number, travel dates, group size and details of your enquiry.
We may also receive technical information about visits to our website, such as browser type, device information and pages visited, depending on the services used by WordPress.com.
Please do not submit sensitive personal information unless it is necessary for your enquiry.
3. Contact and Booking Enquiries
If you contact us through our website, email, WhatsApp or a booking enquiry form, we use the information you provide to respond to your questions, discuss trekking arrangements and assist with travel planning.
If a booking form uses Google Forms, the information you submit may be processed and stored by Google under its applicable privacy terms.
Submitting an enquiry does not automatically confirm a booking.
4. Cookies and Third-Party Services
Our website is hosted on WordPress.com. WordPress.com and its service providers may use cookies or similar technologies for website operation, security, performance and other purposes described in their applicable privacy documentation.
Third-party services linked from this website, including Google services, may process information according to their own privacy policies. We do not control the privacy practices of external websites.
5. How We Use Information
We may use information provided to us to:
- Respond to enquiries and booking requests.
- Communicate about trekking and travel arrangements.
- Coordinate services requested by visitors.
- Maintain website security and improve our information and services.
- Meet applicable legal obligations.
We do not intend to sell visitors’ personal information.
6. Sharing Information
We may share relevant information with local guides, accommodation providers or other service providers when reasonably necessary to arrange services requested by you.
We may also disclose information where required by applicable law.
We aim to limit information shared to what is reasonably necessary for the relevant purpose.
7. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.
We take reasonable steps to protect information under our control. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on the laws that apply to you, you may have rights to request access to, correction of or deletion of your personal information, or to object to certain processing.
To make a privacy-related request, please contact us using the contact details provided on our website.
9. Children’s Privacy
Our website is intended for general travel information. If personal information about a child is submitted through an enquiry, it should be provided by a parent or legal guardian where appropriate.
10. Changes to This Policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be published on this page with its updated date.
11. Contact Us
For questions about this Privacy Policy or the personal information you have provided, please contact Visit Tambora through the contact details or contact form available on https://visittambora.com.
